Privacy Policy
YONGTING (“we”, “us”, or “our”) operates the YONGTING website (the “Site”). This Privacy Policy explains what personal information we collect, how we use, share and protect it, and your rights regarding your personal data. By accessing and using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.
Information We Collect
We collect personal information you voluntarily provide and technical data during your site visit, including:
- Personal identifiers: name, email address, phone number
- Transaction information: billing and delivery address, payment card details, purchase, return and exchange records of our wading suits and outdoor products
- Site usage data: operating system, browser type, IP address, ISP, and clickstream activity
When We Collect Information
We collect information when you shop or inquire about our products, register an account, contact customer service, subscribe to our emails, leave product reviews, interact with our Site or social media platforms, and participate in our official activities.
How and Why We Collect Information
We use cookies, pixel tags, web beacons and similar tracking technologies to optimize your shopping experience, retain cart data, prevent fraud, resolve order issues, analyze site operation and marketing effects, and deliver personalized content.Cookies help retain your shopping cart information, recognize returning users, speed up checkout processes, analyze user browsing habits, and provide customized product recommendations for our wading suits and outdoor apparel. Pixel tags help measure site usage and email opening status.We may cooperate with third-party service providers and advertising agencies to collect anonymous site visit data for marketing effect evaluation and targeted advertising. No identifiable personal information will be shared for commercial purposes. We may also supplement user data to improve service accuracy and marketing relevance.
How We Use Your Information
We only use your personal data for legitimate business purposes, including:
- Processing, tracking and fulfilling your orders and after-sales requests
- Providing customer service and replying to your inquiries
- Sending order notifications and optional promotional emails for our products
- Understanding user preferences to optimize products, services and site functions
- Customizing communication and product recommendations
Email Usage Rules
We will send you essential emails for order confirmation, logistics tracking and after-sales support. Promotional emails will only be sent to subscribed users. All promotional emails contain an unsubscribe option, and you can adjust your notification preferences in your YONGTING account at any time.
Information Sharing & Privacy Rights
We will never sell or rent your email address and personal information to third parties for independent marketing purposes. We only share necessary data with authorized service providers (logistics, payment processing, verification agencies) required for order fulfillment, and bind them with strict privacy protection agreements.You can adjust your browser settings to block cookies, but this may affect part of the Site’s personalized functions and shopping experience. We may disclose user data only when required by laws, government orders or judicial procedures, or for anti-fraud investigation purposes.In the event of business asset transfer, user data may be transferred accordingly, and we reserve the right to retain legitimate backup data.
Update Your Personal Information
You may log in to your YONGTING account or contact our customer service to view and update your name, address, phone number and email information. We will verify your identity to protect your privacy before modifying any data.
Data Security
We adopt industry-standard encryption technologies and security management processes to protect your personal and transaction data from loss, misuse, leakage and tampering. We limit the data access authority of third-party cooperative institutions to ensure data transmission and storage security.
Children’s Privacy
Our Site and products are intended for adults. We do not knowingly collect personal information from children under 13 years of age. Please contact us promptly if you find we have obtained minor’s information, and we will delete it immediately.
Policy Updates
We may update this Privacy Policy irregularly to adapt to business and legal changes. All updates will be posted on our Site. We recommend you review this policy periodically. Your continued use of the Site after updates confirms your acceptance of the revised policy.All collected personal information including names, order data and emails is solely used for order processing and subscribed marketing notification, and will not be used for any other unauthorized purposes.