We hope you love your YONGTING wading suits and outdoor apparel purchases! If you are not 100% satisfied with your order, please review the following return and exchange policy for your reference.

Return & Exchange

We accept returns and exchanges within 7 calendar days from the date you receive your order. Customers are responsible for return shipping fees unless the item is defective, damaged, or incorrect due to our factory error.For size exchanges or eligible product exchanges within the 7-day period, YONGTING will cover the one-way shipping cost for the replacement item sent back to you, sharing the exchange postage cost with customers.Non-returnable & Non-exchangeable Items:

• Used, worn, or improperly stored wading suits and outdoor apparel
• Washed, laundered, or altered garments
• Special price, discounted, clearance, or promotional items

All returned or exchanged items must be kept in original condition, with original packaging, tags, manuals, warranties, and all accessories intact. Products with missing accessories, damaged packaging, or incomplete attachments will be subject to a 10% restocking fee.We are not responsible for product damage caused by improper use, operation not in accordance with product instructions, or daily wear and tear. For your shipping protection, please fully insure your return package and reserve the tracking number. We do not take responsibility for lost or damaged return packages during transit. Any returns submitted without prior official return request will not be accepted.

Order Cancellation

You may apply for order cancellation for free and receive a full refund if your cancellation request is submitted before your order enters the “Processing” status. Our orders usually take 1–3 business days to be processed, and a shipping confirmation email will be sent once your order is dispatched.Once an order enters the “Processing” stage, it will be arranged for warehouse packing and shipment, and cancellation will no longer be available. If your order has already been shipped, you cannot cancel it, but you can apply for a return or exchange after receiving the goods by contacting our customer service team.

Damaged or Lost Shipments

If you receive visibly damaged packages or defective YONGTING products, please record the damage on the carrier’s receipt, retain all original packaging materials and product parts, and contact our customer support team within 7 calendar days upon receipt.If your order is confirmed lost in transit, please contact our customer support team as soon as possible for follow-up processing.

Refund Rules

Once your returned item is received and verified, we will process your refund within 5 business days. The refund will be credited back to your original payment method.Original shipping fees are non-refundable for eligible customer-initiated returns.